Privacy policy

This Application collects some Personal Data of its Users.

Data Controller

Creda Enterprise SRL | P.IVA 10549250966 | Via Monte Rosa, 21 20149 Milano (MI) Data Controller email address: info@credaenterprise.it

Types of Data collected

The Personal Data collected by this Application, either independently or through third parties, include: Cookies, Usage Data, Telephone number, First name, and Email. Complete details on each type of data collected are provided in the dedicated sections of this privacy policy or through pop-ups displayed before the collection of the data. Personal Data may be freely provided by the User or, in the case of Usage Data, automatically collected during the use of this Application. Unless otherwise specified, all Data required by this Application are mandatory. If the User refuses to communicate this Data, it may be impossible for this Application to provide the Service. In cases where this Application indicates certain Data as optional, Users are free to refrain from disclosing such Data, without this having any effect on the availability of the Service or its operation. Users in doubt about which Data are mandatory, are encouraged to contact the Owner.
Any use of Cookies - or other tracking tools - by this Application or by owners of third-party services used by this Application, unless otherwise specified, has the purpose of providing the Service requested by the User, in addition to the additional purposes described in this document and in the Cookie Policy, if available. The User assumes responsibility for the Personal Data of third parties obtained, published or shared through this Application and guarantees to have the right to communicate or disseminate it, releasing the Owner from any liability to third parties.

Method and location of processing for collected Data

Processing method

The Data Controller shall take appropriate security measures to prevent access, disclosure, modification or destruction of Personal Data. Processing is carried out using electronic and/or telematic tools, with organizational methods and logic strictly related to the stated purposes. In addition to the Data Controller, in some cases, other parties involved in the organization of this Application may have access to the Data, such as administrative, commercial, marketing, legal personnel, and system administrators, or external parties, such as third-party technical service providers, couriers, hosting providers, IT companies and communication agencies, also appointed, if necessary, Data Processors by the Data Controller. The updated list of Data Processors may always be requested from the Data Controller.

Legal Basis for the Processing

The Data Controller processes Personal Data relating to the User in the event one of the following conditions exists:

• The User has given consent for one or more specific purposes. Note: in some judicial systems, the Data Controller may be authorized to process Personal Data without the User's consent or on any other of the legal bases specified below, unless the User objects to such processing (opt-out). However, this is not applicable if the processing of Personal Data is governed by European legislation on the protection of Personal Data;
• The processing is necessary for the execution of a contract with the User and/or the execution of pre-contractual measures;
• The processing is necessary for the fulfillment of a legal obligation to which the Data Controller is subject;
• The processing is necessary for the performance of a task carried out in the public interest or for the exercise of any public authority vested by the Controller;
• The processing is necessary for the pursuit of the legitimate interest of the Controller or of third parties.

However, it is always possible to ask the Data Controller to clarify the concrete legal basis of each processing operation and, in particular, to specify whether the processing is based on law, provided for by a contract or necessary to conclude a contract.

Location

Data are processed at the Data Controller's operational facilities and at any other place where the parties involved in the processing are based. For further information, please get in touch with the Data Controller. The User’s Personal Data may be transferred to a country other than the one where the User is located. More information on the place of the User's Data processing is available in the section regarding the details of the Personal Data processing. The User has the right to obtain information regarding the legal basis for the transfer of Data outside the European Union or to an international organization under public international law or consisting of two or more countries, such as the UN, as well as regarding the security measures adopted by the Data Controller to protect the Data. In the event that one of the transfers described above takes place, the User may refer to the respective sections of this document or request information from the Data Controller by contacting him using the contact details mentioned above.

Retention period

The Data is processed and stored for the time required by the purposes for which it is collected. Therefore:

• • Personal Data collected for purposes related to the performance of a contract between the Data Controller and the User will be retained until the performance of that contract is completed.

• • Personal Data collected for purposes related to the legitimate interest of the Controller will be retained until such interest is satisfied. The User may obtain further information on the legitimate interest pursued by the Data Controller in the relevant sections of this document or by contacting the Data Controller.

• • When the processing is based on the User's consent, the Data Controller may keep the Personal Data longer until such consent is revoked. Furthermore, the Data Controller may be obliged to retain Personal Data for a longer period in compliance with a legal obligation or by order of an authority.

• At the end of the retention period, the Personal Data will be deleted. Therefore, at the end of this period, the right of access, deletion, rectification, and the right to Data portability can no longer be exercised.

Purposes for processing the Data collected

The User's Data are collected to allow the Owner to provide its Services, as well as for the following purposes: Statistics and Contacting the User. To obtain more detailed information on the purposes of the processing and on the Personal Data that is materially relevant for each purpose, the User can refer to the relevant sections of this document.

Details on the processing of Personal Data

Personal Data are collected for the following purposes and using the following services:

To contact the User

Contact by phone (this Application) Users who have provided their phone number may be contacted for commercial or promotional purposes related to this Application, as well as to fulfil support requests. Personal data collected: telephone number

Contact form (this Application) The User, by filling in the contact form with his Data, consents to their use to respond to requests for information, quotation, or any other type indicated by the form header. Personal data collected: Email and Name.

Statistics

The services contained in this section allow the Data Controller to monitor and analyze traffic data in order to monitor User behavior. Google Analytics (Google Inc.) Google Analytics is a web analysis service provided by Google, Inc. (“Google”). Google uses the Personal Data collected in order to track and examine the use of this Application, compiling reports and sharing them with other services developed by Google. Google may use the Personal Data to contextualize and customize ads on its own advertising network. Personal Data collected: Cookies and Usage Data. Processing Location: United States – Privacy Policy – Opt-Out. Subject adhering to the Privacy Shield.

User Rights

Users may exercise certain rights with regard to the Data processed by the Data Controller. In particular, the User has the right to:

• withdraw their consent at any time. The User may withdraw their consent to the processing of their Personal Data as described above.
• object to the processing of their Data. The User may object to the processing of their Personal Data when it is performed on a lawful basis other than consent. More details on the right to object are given in the section below.
• access their data. The User has the right to obtain information on what Data is processed by the Data Controller and on particular aspects of the processing, as well as to obtain a copy of any Data processed.
• verify and request rectification. The User may check that their Data is correct and ask for it to be updated or corrected.
• obtain limitation to processing. In certain circumstances, the User may ask for restrictions to be set on the processing of the Personal Data. In this case, the Data Controller will not process the Data for any other purpose other than their storage.
• obtain the deletion or removal of their Personal Data. When certain conditions are met, Users may request the deletion of their Data by the Data Controller.
• receive their Data or have them transferred to another owner. The User has the right to receive the Personal Data in a structured, commonly used and machine-readable format and, where technically feasible, to have it transferred without hindrance to another Data Controller. This provision is applicable when the Data is processed by automated means and the processing is based on the User’s consent, on a contract to which the User is a party or on contractual measures related thereto.
• lodge a complaint. The User may lodge a complaint with the competent personal data protection supervisory authority or act in court.

Details on the right to object

When Personal Data are processed in the public interest, in the exercise of public powers vested in the Data Controller or in pursuit of a legitimate interest of the Data Controller, Users have the right to object to the processing on grounds relating to their particular situation. Users are reminded that, if their Data is processed for direct marketing purposes, they may oppose the processing without giving any reason. To determine whether the Data Controller processes Personal Data for direct marketing purposes, the User may refer to the relevant sections of this document.

How to exercise the rights

In order to exercise the User's rights, the User may address a request to the Data Controller contact details indicated in this document. Requests are filed free of charge and processed by the Data Controller as quickly as possible, in any case within one month.

Additional information on the processing

Defense in court

The User's Personal Data may be used by the Data Controller in legal proceedings or in the preparatory stages for its possible establishment to defend against misuse of this Application or related Services by the User. The User acknowledges that the Controller may be obliged to disclose the Data by order of the public authorities.

Specific information

At the User's request, in addition to the information contained in this Privacy Policy, this Application may provide the User with additional and contextual information regarding specific Services, or the collection and processing of Personal Data.

Specific information

System logs and maintenance

For needs related to operation and maintenance, this Application and any third-party services used by it may collect System logs, i.e. files that record interactions and that may also contain Personal Data, such as the User's IP address.

Information not contained in this policy

Further information in relation to the processing of Personal Data may be requested at any time from the Data Controller using the aforementioned contact details.

Response to "Do Not Track" requests

This Application does not support "Do Not Track" requests. To determine whether any third-party services used support them, Users are encouraged to consult the respective privacy policies.

Changes to this Privacy Policy

The Data Controller reserves the right to make changes to this Privacy Policy at any time by informing Users on this page and, if possible, on this Application and, where technically and legally feasible, by sending a notification to Users through one of the contact details held by the Data Controller. Please consult this page regularly, referring to the last modification date as indicated at the bottom. Where changes involve processing on the legal grounds of consent, the Data Controller will seek to obtain the User’s consent again, if necessary.

Definitions and legal references

Personal Data (or Data)

Personal Data is any information that, directly or indirectly, also in connection with any other information, including a personal identification number, can identify a physical person or make them identifiable.

Usage Data

This is personal data collected automatically through the Application (or by third-party applications that it uses), including: IP addresses or domain names of the computers used by Users to connect to the Application, Uniform Resource Identifiers (URIs), time of request, method used to submit the request to the server, size of the file obtained in reply, numerical code indicating status response from the server (successful, error, etc.), country of origin, characteristics of the User’s browser and operating system, various temporal aspects of the visit (for example, time spent on each page) and details of the path followed within the Application, with particular reference to the sequence of pages visited, parameters related to the User’s operating system and IT environment.

User

User. The individual using this Application who, unless otherwise specified, is the same as the Data Subject.

Data Subject

The physical person to whom the Personal Data refers.

Data Processor (or Manager)

The physical person, legal entity, public administration and any other entity that processes Personal Data on behalf of the Data Controller, as set forth in this Privacy Policy.

Data Controller (or Controller)

The natural or legal person, public authority, service or other body which, individually or together with others, determines the purposes and means of processing personal data and the tools adopted, including the security measures relating to the functioning and use of this Application. The Data Controller, unless otherwise specified, is the owner of this Application.

This Application

The hardware or software tool through which the User's Personal Data is collected and processed.

Service

The Service provided by this Application as defined in the relevant terms (if any) on this website/application.

European Union (or EU)

Unless otherwise stated, any reference in this document to the European Union shall be deemed to extend to all current Member States of the European Union and the European Economic Area.

Cookies

Small bits of data stored on the User's device.

Legal references

This Privacy Policy is drawn up on the basis of multiple legislative systems, including articles 13 and 14 of Regulation (EU) 2016/679. Unless otherwise specified, this privacy policy applies exclusively to this Application.